Due to increased demand for our services, the current turn around timeframe for new registration applications (where complete and correct) is approximately 5 working days.
We no longer offer same day service.
Applications will only be accepted and dispached by An Post (standard post) or DPD couriers.
We currently cannot accomodate in person callers without an appointment. It is pointless turning up unannounced, you will be turned away.
There is nowhere to leave applications and there is nowhere to collect passports out of hours. Do not ask, as refusal may offend.
Phone lines are attended 10am to 1pm week days, this frees up available staff at other times to actually concentrate on processing applications.
If you have an urgent enquiry outside of these hours please email us on [email protected]